Artificial intelligence (AI) is a branch of computer science that helps build smart solutions to perform tasks typically done by humans. When used together with robotic process automation, it creates cognitive bots that leverage technologies such as Optical Character Recognition (OCR), Text Analytics, and Machine Learning to enhance workforce productivity and customer experiences.
Our experts use AI (combining machine learning and deep learning techniques) to help businesses consume and analyze unstructured data to make better decisions and speed up processes.
Both traditional and cognitive automation is used to make processes more efficient and smarter. However, artificial intelligence-enabled bots are different from traditional bots since they allow enterprises to automate more complex tasks.
Uses Artificial Intelligence technologies like Optical Character Recognition, Text Analytics, & Machine Learning
Can handle more complex tasks
Doesn’t require human intervention to handle exceptions
Works with unstructured data sources, like scanned documents, emails, and voice recordings.
Natural language processing (NLP): The basic understanding of language makes it easier for customer service processes to automate tasks.
Optical Character Recognition (OCR): It is the most popular technology used in automating unstructured tasks. It processes paper-based documents and images and converts them into machine-encoded texts.
Machine learning: Machine learning solutions learn from data, identify patterns and make decisions with the least human intervention.
See how the combined power of OCR and bots quickly converts data from scanned documents into excel sheets and generates a summary, thereby saving time and resources.Watch the automation
Reach new levels of productivity by combining the power of robotic process automation bots with artificial intelligence. Here’s how it works:
Even though AI-enabled automation is a relatively new phenomenon, it can be used in multiple processes. The utilization of workflow automation allows for easier interactions with unstructured data and human process stakeholders.
Creation of chatbots that provide superior customer service.
Fulfilling KYC requirements and processing trade finance transactions.
Servicing policies and automating decisions on claims processing.
Extract complex data from legal documents for better analysis.
Extract, classify, and validate data from various receipt types to ensure compliance.
Review thousands of resumes and shortlist candidates
Contact us today to see how the automation revolution can help you be more productive, resilient, and efficient while increasing the bottom line.