What is Artificial Intelligence?
Artificial intelligence (AI) is a branch of computer science that helps build smart solutions to perform tasks typically done by humans. When used together with robotic process automation, it creates cognitive bots that leverage technologies such as Optical Character Recognition (OCR), Text Analytics, and Machine Learning to enhance workforce productivity and customer experiences.
Why Cognitive Automation?
Our experts use AI (combining machine learning and deep learning techniques) to help businesses consume and analyze unstructured data to make better decisions and speed up processes.
- Provide seamless customer experiences and reduce errors.
- Give competitive advantage by rapidly executing decisions.
- Drive quick outcomes by combining data and human efforts
Traditional Automation vs. Cognitive Automation
Both traditional and cognitive automation is used to make processes more efficient and smarter. However, artificial intelligence-enabled bots are different from traditional bots since they allow enterprises to automate more complex tasks.
Cognitive Automation - Key Highlights
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Uses Artificial Intelligence technologies like Optical Character Recognition, Text Analytics, & Machine Learning
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Can handle more complex tasks
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Doesn’t require human intervention to handle exceptions
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Works with unstructured data sources, like scanned documents, emails, and voice recordings.
Key Artificial Intelligence Technologies
Natural language processing (NLP): The basic understanding of language makes it easier for customer service processes to automate tasks.
Optical Character Recognition (OCR): It is the most popular technology used in automating unstructured tasks. It processes paper-based documents and images and converts them into machine-encoded texts.
Machine learning: Machine learning solutions learn from data, identify patterns and make decisions with the least human intervention.
How does Robotic Process Automation work?
See how the combined power of OCR and bots quickly converts data from scanned documents into excel sheets and generates a summary, thereby saving time and resources.
Watch the automationIntegration of Artificial Intelligence with Bots
Reach new levels of productivity by combining the power of robotic process automation bots with artificial intelligence. Here’s how it works:
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Application of AI-enabled Bots
Even though AI-enabled automation is a relatively new phenomenon, it can be used in multiple processes. The utilization of workflow automation allows for easier interactions with unstructured data and human process stakeholders.
Creation of chatbots that provide superior customer service.
Fulfilling KYC requirements and processing trade finance transactions.
Servicing policies and automating decisions on claims processing.
Extract complex data from legal documents for better analysis.
Extract, classify, and validate data from various receipt types to ensure compliance.
Review thousands of resumes and shortlist candidates
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Artificial Intelligence?
How Nuummite Consulting Can Help You?
Contact us today to see how the automation revolution can help you be more productive, resilient, and efficient while increasing the bottom line.