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What is Robotic

Process Automation?

Robotic Process Automation is a software robot that mimics and integrates human actions within digital systems to run a business process. It is a type of business process automation that uses a set of instructions to execute error-free tasks at high speed and volume. The biggest competitive advantage of RPA is that it can be implemented without making changes to existing systems. It is faster, scalable, more reliable, and works without the need for any complicated IT integrations.

Why Robotic

Process Automation?

Business Process Optimization usually involves four main steps:

  • The global robotic process automation market size is expected to reach $11 billion by 2027, expanding at a CAGR of 34% from 2020 to 2027 (Grand View Research).
  • 50% of companies spend between $5- $25 for manual invoice processing (Automation Anywhere)
  • McKinsey and Co. suggest that around 45% of the tasks in a business can be automated.
  • Organizations that implement RPA can reduce costs from 35-65% for onshore process operations and 10-30% for offshore delivery (NASSCOM).

Robotic Process

Automation Vs. Traditional IT

Unlike other traditional IT solutions, RPA doesn’t require modifying existing IT infrastructure and can automate repetitive, rule-based tasks. Since it doesn’t require knowledge of programming skills to execute tasks, it is quick to implement and can be integrated with several applications for a seamless flow of information.


Doesn’t disrupt existing systems


Highly scalable


Doesn’t directly involve IT


Less upfront investment

How to Evaluate Process For RPA?

Here are four basic checkoffs when identifying a process for RPA:

  • The process must be rule-based.
  • The process must be repetitive or have a pre-defined trigger.
  • The process needs to have defined inputs and outputs.
  • The process should have a high volume of tasks.

Process discovery can be a challenging task, and when done incorrectly, can lead to RPA implementation failure. Let us help you get started with your digital transformation journey. Schedule a consulting session to know more

How does Robotic Process

Automation work?

Robotic Process Automation bots are capable of mimicking human actions, such as logging into the system, copy-pasting data, moving files and folders, etc.

Watch the video to see the RPA bot in action

Application of Robotic Process Automation

RPA can be deployed in nearly every sector for notable, positive effects on the return on investment. Here are some of the applications of this game-changing technology in various industries:

  • Streamline accounting
  • Automate reconciliations
  • Reduce data entry costs by up to 70%
  • Ensure higher compliance
  • Patient appointment and scheduling
  • Revenue cycle management
  • Internal audit procedures
  • Patient engagement and satisfaction initiatives
  • Invoice and purchase order processing
  • Network management
  • Customer onboarding and offboarding
  • Expense control
  • Patient appointment and scheduling
  • Revenue cycle management
  • Internal audit procedures
  • Patient engagement and satisfaction initiatives
  • Claims processing and complaints handling
  • Room booking
  • Competitor pricing analysis
  • Enhanced analytics and reporting
  • Store planning and inventory management
  • Marketing planning
  • ERP and work order management
  • Customer support and returns processing
  • New Business & Underwriting
  • Claims Processing
  • Form registration and other manual data entry
  • Regulatory Compliance
  • Document handling and validation
  • Reconciliation and reporting
  • Form processing
  • Financial management and audit trail




Get an unmatched RPA implementation experience with our RPA experts. Contact us today to see how the robot revolution can help you save costs and be more productive and efficient.