RPA increases efficiency, productivity and revenue, yet, assuming that assigning human tasks to robots randomly will drive your business to success is the biggest misplaced expectation you can fall into. As a result, here is how you can ensure a perfect RPA implementation.
- Why do you want to implement RPA?
In the first place, you need to be very specific about the reason behind implementing RPA in your business. Therefore, you can start by identifying the objectives, real-cases, and goals you intend to achieve; thus, you ensure a successful implementation lifecycle benefiting your business.
It’s true that RPA will enhance your business, but it can’t fix what’s already broken. If the real problem is the unorganized process, automation can’t help. Once the problem is identified and the actual internal process is streamlined, you can guarantee a perfect RPA implementation.
- Even bots need organized data
Unstructured data is any data that does not follow a specific context, length or content, in addition, it’s not easy to be predicted regarding its role in the internal process. For instance, emails can be considered unstructured data as they can include different content each time and vary with their length.
What’s automation’s role in this? Until today, RPA is still unable to deal with and operate unstructured data directly, requiring first bots to transform these data from their current form to a more structured one using natural language processing (NLP), and only then RPA can do the job. This cycle can take longer than it’s expected, hence, it would be very useful to organize and put your data into a clear sequence and structure.
- Make your employees and bots friends
According to a report by The Insider, a huge number of workers whose jobs are more exposed to AI aren’t actually worried. In some scenarios, companies are serving their employees by automating their jobs either entirely or partially. However, just because employees aren’t worried doesn’t mean that they are comfortable working with robots, due to the lack of understanding of how bots truly benefit businesses.
Creating harmony and management between bots and humans should always be an essential pillar that management should include in its vision to ensure a great and useful RPA implementation.
- Industry-specific RPA
Industry-specific RPA is understanding your business’s needs for automation, and it’s the trend for 2023. In a recent study, Gartner has revealed that more than 80% of financial businesses have already implemented RPA in their work process and more are planning to. On the other hand, industries such as IT and manufacturing have unique requirements, so RPA vendors develop automation tools which can meet those requirements.
Customized automation solutions will improve your process according to your standards and concerns, driving you to the results you want out of RPA implementation.